Secure Agile Transformation

Our client, an established financial services firm based in London, serves 7.5 million customers, employs 9,000 staff, and manages £13.4 billion in assets. The organisation faced two pressing challenges: reassuring senior stakeholders about the effectiveness of their cyber controls and risk management processes, and alleviating the growing pressure on their security team to deliver amid increasing demands from surrounding teams.

Challenges Faced

The security team plays a critical role in ensuring the progress of other projects across the organisation. Without their availability, key initiatives risk delays. Addressing these challenges was essential to maintaining operational efficiency and stakeholder confidence.

Project Objectives

The primary goals of the project were twofold:

• Complete a comprehensive cyber risk review of the organisation and present findings to senior stakeholders.
• Introduce a new agile framework to transform the security team’s workflows, enabling better prioritisation and stakeholder management.

Key Outcomes

The project achieved measurable success:

• The cyber risk review was completed on time, providing key insights for senior stakeholders.
• The security team adopted the Forrow Agile Security Framework, which significantly improved efficiency and prioritisation.
• Feedback from external teams about the new agile workflow was overwhelmingly positive.

Results Delivered

The Forrow Agile Security Framework was successfully implemented within 90 days, transforming the security team’s way of working. The comprehensive cyber risk review was completed and presented to stakeholders within 180 days, uncovering critical risks and helping the organisation prioritise their treatment plans. Long-term benefits included faster delivery of high-value projects and a more efficient security team.

Implementation Approach

Leveraging the Forrow Agile Security Framework, we restructured the security team’s workflows to focus on prioritisation and collaboration. This transformation reduced internal pressure and enabled the team to better support surrounding departments. While no advanced technologies were used, the framework itself proved pivotal in aligning team efforts with organisational objectives.

Future-Ready Solutions

The implementation of the Forrow Agile Security Framework has positioned the security team to handle future challenges and projects with confidence. Its success has sparked interest among surrounding IT teams, who are considering adopting the framework to enhance their own workflows.

By fostering a culture of prioritisation and collaboration, Forrow helped the client transition from reactive to proactive security management, ensuring long-term resilience and efficiency.